Motivation works to ensure that all disabled people can live active, independent and fulfilled lives, no matter where they are in the world.

We are a registered charity no. 1079358 and a company limited by guarantee – registered in England and Wales no. 3916496.

Your personal information is protected by the General Data Protection Regulation (GDPR) from 25th May 2018, and the Privacy and Electronic Communications (EC Directive) 2003.

If you would like more information on the following privacy policy, please contact Joanna Hall on [email protected].

If you are a trust or foundation looking for more information, read ‘Information for trusts and foundations’. For further help, contact Kay Dowling at [email protected].


Find information for individuals

Find information for trusts and foundations


Information for individuals

Ensuring your information is protected

Here at Motivation, your privacy is a top priority for us. That's why we only collect personal information when you specifically provide it to us. This may happen when you contact us, make a donation, or register to receive e-newsletters.

Where stated we may use the personal information you provide to contact you in the future about Motivation's work. If you do not want this to happen, just let us know - it's as simple as that.

Here at Motivation, your privacy is a top priority for us. That's why we only collect personal information when you specifically provide it to us. This may happen when you contact us, make a donation, or register to receive e-newsletters.

Where stated we may use the personal information you provide to contact you in the future about Motivation's work. If you do not want this to happen, just let us know - it's as simple as that.

- See more at: http://www.motivation.org.uk/extras/privacy-policy/#sthash.DuuqnpZ2.dpuf

Here at Motivation, your privacy is a top priority for us. That's why we only collect personal information when you specifically provide it to us. This may happen when you contact us, make a donation, or register to receive e-newsletters.

Where stated we may use the personal information you provide to contact you in the future about Motivation's work. If you do not want this to happen, just let us know - it's as simple as that.

- See more at: http://www.motivation.org.uk/extras/privacy-policy/#sthash.DuuqnpZ2.dpuf

What do we do with your personal information?

We take care to make sure that the way we use your data is secure - and we are constantly improving our systems and processes to make sure that your data is handled efficiently and safely.

If you have subscribed to receive e-newsletters, we will use your email address to send you information about important issues and changes to the website. Each email will give you the option to stop receiving information from Motivation.

If you have requested information to be sent to you, we will only use the email address and/or postal address provided to communicate with you about this information in the future.

Will we share your personal information with anyone else?

No. If a disclosure of child abuse is made, we will pass personal information to social services or the police.

 

Motivation is registered with Fundraising Regulator, the independent regulator of charitable fundraising in the UK and adheres to the fundraising promise. To find out more about this legislation, click here

Keeping your information up-to-date

If you would like at anytime to make changes to the way that we communicate to you by post, telephone or email, please contact us:
Phone: +44 (0)117 9 660 398
Email: [email protected]

We'll make your requested changes as soon as possible, and do our best to follow up to make sure you're satisfied.

Use of cookies

A cookie is a small text file on your internet browser and hard drive that uniquely identifies your browser. We only use cookies on our website for technical reasons and not to collect users' personal information.

Security

Motivation is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. Our website is hosted using industry-approved, secure operating systems. As well as physical security, firewalls and intrusion detection systems are in place to provide a quick response if an attack takes place.

Changes to this privacy policy

We may amend this policy from time to time. We will state clearly on our website any substantial changes to the way in which we use your personal information.

Transparency

Motivation is committed to being transparent in our work and accountable to our stakeholders. We share information with people with mobility disabilities, partner organisations, funders, staff, volunteers and the general public.

The information we publish and how we respond to requests for information are important aspects of accountability. We are currently publishing data compliant to the transparency standards of the International Aid Transparency Initiative (IATI) for our past DFID-funded programme in Uganda. You can find this data here. IATI aims to make information about aid spending easier to access, use and understand. This also reflects the commitment to transparency outlined in our Open Information policy.

Motivation's Open Information policy

For more information on how Motivation shares information, please click here to read our Open Information policy.

Terms and Condition of Supply

Terms and Conditions apply to the supply of Motivation sports wheelchairs and other products via Motivation Direct Ltd. You can download these Terms and Conditions here.

Questions?

If you have any questions or suggestions please contact us.


Information for trusts and foundations

Researching trusts

We have a subscription with NewCharities who provide us with a list of newly registered trusts and foundations on a monthly basis.  This contains limited prospect research information and we use this as a starting point for more thorough research on the organisation.

We use the Charity Commission to research contact details for trusts and foundations, and also study organisations’ annual accounts for information on grant guidelines, objectives and criteria and grant history. This is how we ensure we only apply to organisations who are appropriate, relevant and invite applications.

Where trusts and foundations have a website we study all areas of the site for information on grantees, funding, guidelines, accounts and contact details.

We read similar organisation’s Annual Reviews to research who funds them and follow-up to research those funders to see if we might match their criteria.

Occasionally we refer to Duedil for contact information or to confirm trustee names.

We use Google to research around a Trust or Foundation, its geographical location and for any public biographies of Trustees.

We occasionally refer to LinkedIn to confirm/cross check Trustee’s position on the Board.

Storing your information

We record contact details including email addresses, information on aims and objectives of trusts and foundations, previous grantees and any information relevant to applications on a protected cloud-based project management tool called PODIO.

We also save information on communications by phone or email, letters, reports, applications and grant agreements on our server for as long as it is relevant and according to archiving regulations.

Email communications are saved, when relevant, in Outlook folders.

Occasionally funders request references. This personal contact information is only provided with express permission from the referees.

If a trust or foundation has not given in three years and is considered no longer relevant, all personal information associated with the organisation is deleted.

No personal information of trustees is swapped or shared with other organisations.

Questions

If you have any questions or queries, please contact Kay Dowling at [email protected] or on 0117 966 0398.